{"id":6820,"date":"2024-10-07T13:02:16","date_gmt":"2024-10-07T17:02:16","guid":{"rendered":"https:\/\/womensmentalhealthcounselling.com\/oakville\/?page_id=6820"},"modified":"2026-01-06T18:00:31","modified_gmt":"2026-01-06T23:00:31","slug":"customer-services","status":"publish","type":"page","link":"https:\/\/womensmentalhealthcounselling.com\/oakville\/customer-services\/","title":{"rendered":"Customer Services"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6820\" class=\"elementor elementor-6820\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-371e1d5 elementor-section-stretched elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"371e1d5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-df43c06\" data-id=\"df43c06\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aafd6c8 elementor-widget elementor-widget-heading\" data-id=\"aafd6c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Customer Services<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d47a49 elementor-widget__width-inherit elementor-widget elementor-widget-shortcode\" data-id=\"7d47a49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"12380\" class=\"elementor elementor-12380\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5ba3a5 e-flex e-con-boxed e-con e-parent\" data-id=\"f5ba3a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa46b1a elementor-widget elementor-widget-button\" data-id=\"fa46b1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:647-547-2931\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">647-547-2931<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66e14f9 elementor-widget elementor-widget-button\" data-id=\"66e14f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/nhchalton.janeapp.com\/#\/discipline\/15\/treatment\/138\" target=\"_blank\" rel=\"nofollow noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-calendar-alt\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 464c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48V192H0v272zm320-196c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v40c0 6.6-5.4 12-12 12h-40c-6.6 0-12-5.4-12-12v-40zm0 128c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v40c0 6.6-5.4 12-12 12h-40c-6.6 0-12-5.4-12-12v-40zM192 268c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v40c0 6.6-5.4 12-12 12h-40c-6.6 0-12-5.4-12-12v-40zm0 128c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v40c0 6.6-5.4 12-12 12h-40c-6.6 0-12-5.4-12-12v-40zM64 268c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v40c0 6.6-5.4 12-12 12H76c-6.6 0-12-5.4-12-12v-40zm0 128c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v40c0 6.6-5.4 12-12 12H76c-6.6 0-12-5.4-12-12v-40zM400 64h-48V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v48H160V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v48H48C21.5 64 0 85.5 0 112v48h448v-48c0-26.5-21.5-48-48-48z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book Online<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7f3dcd elementor-widget elementor-widget-button\" data-id=\"a7f3dcd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.google.com\/maps\/dir\/\/243+North+Service+Rd+W+%23106N,+Oakville,+ON+L6M+3E5\/@43.448946,-79.70564,14z\/data=!4m9!4m8!1m0!1m5!1m1!1s0x882b5d056561a5e1:0x9f52041cb0413fe3!2m2!1d-79.7056399!2d43.4489464!3e0\" target=\"_blank\" rel=\"nofollow noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-directions\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.61 233.32L278.68 9.39c-12.52-12.52-32.83-12.52-45.36 0L9.39 233.32c-12.52 12.53-12.52 32.83 0 45.36l223.93 223.93c12.52 12.53 32.83 12.53 45.36 0l223.93-223.93c12.52-12.53 12.52-32.83 0-45.36zm-100.98 12.56l-84.21 77.73c-5.12 4.73-13.43 1.1-13.43-5.88V264h-96v64c0 4.42-3.58 8-8 8h-32c-4.42 0-8-3.58-8-8v-80c0-17.67 14.33-32 32-32h112v-53.73c0-6.97 8.3-10.61 13.43-5.88l84.21 77.73c3.43 3.17 3.43 8.59 0 11.76z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Directions<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-74ff5a7 e-flex e-con-boxed e-con e-parent\" data-id=\"74ff5a7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cd6f83 elementor-widget elementor-widget-html\" data-id=\"4cd6f83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"12407\" class=\"elementor elementor-12407\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9380ca4 e-con-full e-flex e-con e-parent\" data-id=\"9380ca4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba9c3ba elementor-widget elementor-widget-hfe-breadcrumbs-widget\" data-id=\"ba9c3ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hfe-breadcrumbs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"Breadcrumb\"><ul class=\"hfe-breadcrumbs hfe-breadcrumbs-show-home\"><li class=\"hfe-breadcrumbs-item hfe-breadcrumbs-first\"><span class=\"hfe-breadcrumbs-home-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-home\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M280.37 148.26L96 300.11V464a16 16 0 0 0 16 16l112.06-.29a16 16 0 0 0 15.92-16V368a16 16 0 0 1 16-16h64a16 16 0 0 1 16 16v95.64a16 16 0 0 0 16 16.05L464 480a16 16 0 0 0 16-16V300L295.67 148.26a12.19 12.19 0 0 0-15.3 0zM571.6 251.47L488 182.56V44.05a12 12 0 0 0-12-12h-56a12 12 0 0 0-12 12v72.61L318.47 43a48 48 0 0 0-61 0L4.34 251.47a12 12 0 0 0-1.6 16.9l25.5 31A12 12 0 0 0 45.15 301l235.22-193.74a12.19 12.19 0 0 1 15.3 0L530.9 301a12 12 0 0 0 16.9-1.6l25.5-31a12 12 0 0 0-1.7-16.93z\"><\/path><\/svg><\/span><a href=\"https:\/\/womensmentalhealthcounselling.com\/oakville\"><span class=\"hfe-breadcrumbs-text\">Home<\/span><\/a><\/li><\/ul><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9e558e9 e-flex e-con-boxed e-con e-parent\" data-id=\"9e558e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0a265f0 e-con-full e-flex e-con e-child\" data-id=\"0a265f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b5a529 elementor-widget elementor-widget-shortcode\" data-id=\"1b5a529\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"12838\" class=\"elementor elementor-12838\">\n\t\t\t\t<div class=\"elementor-element elementor-element-03a5edc e-flex e-con-boxed e-con e-parent\" data-id=\"03a5edc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2be4866 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"2be4866\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Oakville Womens Mental Health Counselling Therapy<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6102a94 hfe-nav-menu__breakpoint-none hfe-nav-menu__align-left hfe-submenu-icon-arrow hfe-link-redirect-child elementor-widget elementor-widget-navigation-menu\" data-id=\"6102a94\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;padding_horizontal_menu_item&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;padding_horizontal_menu_item_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_horizontal_menu_item_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_vertical_menu_item&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;padding_vertical_menu_item_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_vertical_menu_item_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;dropdown_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;dropdown_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;dropdown_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;padding_horizontal_dropdown_item&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_horizontal_dropdown_item_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_horizontal_dropdown_item_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_vertical_dropdown_item&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;padding_vertical_dropdown_item_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_vertical_dropdown_item_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;distance_from_menu&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;distance_from_menu_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;distance_from_menu_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_size&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_size_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_size_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"navigation-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"hfe-nav-menu hfe-layout-vertical hfe-nav-menu-layout vertical\" data-layout=\"vertical\">\n\t\t\t\t<div role=\"button\" class=\"hfe-nav-menu__toggle elementor-clickable\" tabindex=\"0\" aria-label=\"Menu Toggle\">\n\t\t\t\t\t<span class=\"screen-reader-text\">Menu<\/span>\n\t\t\t\t\t<div class=\"hfe-nav-menu-icon\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<nav itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/SiteNavigationElement\" class=\"hfe-nav-menu__layout-vertical hfe-nav-menu__submenu-arrow\" data-toggle-icon=\"\" data-close-icon=\"\" data-full-width=\"\">\n\t\t\t\t\t<ul id=\"menu-1-6102a94\" class=\"hfe-nav-menu\"><li id=\"menu-item-12318\" itemprop=\"name\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/womensmentalhealthcounselling.com\/oakville\/accessibility\/\" itemprop=\"url\" class=\"hfe-menu-item\">Accessibility<\/a><\/li>\n<li id=\"menu-item-11579\" itemprop=\"name\" class=\"menu-item menu-item-type-post_type menu-item-object-page current_page_parent parent hfe-creative-menu\"><a href=\"https:\/\/womensmentalhealthcounselling.com\/oakville\/blog-2\/\" itemprop=\"url\" class=\"hfe-menu-item\">Blog<\/a><\/li>\n<li id=\"menu-item-12319\" itemprop=\"name\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/womensmentalhealthcounselling.com\/oakville\/code-of-ethics\/\" itemprop=\"url\" class=\"hfe-menu-item\">Code of Ethics<\/a><\/li>\n<li id=\"menu-item-12320\" itemprop=\"name\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/womensmentalhealthcounselling.com\/oakville\/cookies-policy\/\" itemprop=\"url\" class=\"hfe-menu-item\">Cookies Policy<\/a><\/li>\n<li id=\"menu-item-12321\" itemprop=\"name\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/womensmentalhealthcounselling.com\/oakville\/customer-services\/\" itemprop=\"url\" class=\"hfe-menu-item\">Customer Services<\/a><\/li>\n<li id=\"menu-item-12322\" itemprop=\"name\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/womensmentalhealthcounselling.com\/oakville\/disclaimer\/\" itemprop=\"url\" class=\"hfe-menu-item\">Disclaimer<\/a><\/li>\n<li id=\"menu-item-12323\" itemprop=\"name\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/womensmentalhealthcounselling.com\/oakville\/personal-health-information-protection-act-phipa\/\" itemprop=\"url\" class=\"hfe-menu-item\">Personal Health Information Protection Act (PHIPA)<\/a><\/li>\n<li id=\"menu-item-12324\" itemprop=\"name\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/womensmentalhealthcounselling.com\/oakville\/privacy-policy\/\" itemprop=\"url\" class=\"hfe-menu-item\">Privacy Policy<\/a><\/li>\n<li id=\"menu-item-12325\" itemprop=\"name\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/womensmentalhealthcounselling.com\/oakville\/terms-and-conditions\/\" itemprop=\"url\" class=\"hfe-menu-item\">Terms and Conditions<\/a><\/li>\n<\/ul> \n\t\t\t\t<\/nav>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-604b71e e-con-full e-flex e-con e-child\" data-id=\"604b71e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a4120b4 elementor-widget elementor-widget-text-editor\" data-id=\"5a4120b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At <a href=\"https:\/\/womensmentalhealthcounselling.com\/oakville\/\">Oakville Women\u2019s Mental Health Counselling Therapy<\/a>, care begins before your first session and continues throughout your therapeutic journey. From initial contact to follow-up support, our team provides clear communication, timely assistance, and a respectful, confidential experience. Our administrative staff helps you understand what to expect, how to prepare for counselling, and how to manage receipts or insurance documentation with ease. You deserve clear information. You deserve a calm and supportive process. Most importantly, you deserve mental health care that respects your time, privacy, and lived experience. This page serves as a helpful guide to our counselling services, appointment booking, payments, and what to expect as a new client.<\/p>\n<h2>Our Services<\/h2>\n<p>We offer women-focused mental health counselling that addresses emotional well-being, psychological challenges, and personal growth. Your counselling experience begins with a comprehensive intake, allowing your therapist to understand your concerns, history, emotional patterns, stressors, relationships, and personal goals. Each session is designed to support insight, healing, and practical change. You leave therapy with clarity, coping strategies, and a personalized plan for moving forward. <strong>Common areas we support include:<\/strong><\/p>\n<h3>Stress, anxiety, and trauma-related concerns<\/h3>\n<p>Support for Stress Management, Anxiety, Obsessive Compulsive Disorder, and Post Traumatic Stress Disorder, including trauma-related responses and ongoing emotional overwhelm.<\/p>\n<h3>Mood and emotional health<\/h3>\n<p>Therapy for Depression, Bipolar Disorder, emotional instability, and persistent low mood that affects daily functioning and quality of life.<\/p>\n<h3>Neurodevelopmental and cognitive challenges<\/h3>\n<p>Support for ADHD, Autism, and related challenges that affect focus, communication, emotional regulation, and daily life.<\/p>\n<h3>Eating and body-related concerns<\/h3>\n<p>Counselling for Eating Disorders, including emotional, behavioral, and psychological patterns connected to food and self-image.<\/p>\n<h3>Addiction and substance-related concerns<\/h3>\n<p>Support for Addiction and Substance Use Disorders, focusing on recovery, emotional regulation, and healthier coping strategies.<\/p>\n<h3>Complex mental health conditions<\/h3>\n<p>Therapy for Psychosis, Schizophrenia, Paranoia, Personality Disorders, Impulse Control Disorder, and Dissociative Disorders, including Dissociative Identity Disorder.<\/p>\n<h3>Abuse and trauma recovery<\/h3>\n<p>Counselling support for individuals affected by Abuse, focusing on safety, healing, empowerment, and emotional recovery. Your therapist tailors therapeutic approaches based on your unique needs. Treatment may include evidence-based counselling methods, trauma-informed care, emotional regulation techniques, and practical goal-setting. Each step is explained clearly so you understand the purpose and direction of your care.<\/p>\n<h2>Our Team of Mental Health Therapists<\/h2>\n<p>Our therapists are dedicated to providing compassionate, women-centered mental health care. Sessions are collaborative, supportive, and structured to help you feel heard and understood. You are given space to share openly, ask questions, and develop tools you can apply outside of therapy. <strong>Your therapist works with you through a clear process:<\/strong><\/p>\n<h3>Assessment<\/h3>\n<p>A thoughtful review of your symptoms, emotional experiences, personal history, and current challenges.<\/p>\n<h3>Treatment planning<\/h3>\n<p>A customized therapy plan with realistic goals, priorities, and clear next steps.<\/p>\n<h3>Ongoing support<\/h3>\n<p>Regular follow-ups to track progress, reflect on changes, and adjust strategies as needed.<\/p>\n<h3>Collaborative care<\/h3>\n<p>When appropriate, your therapist may encourage coordination with other healthcare professionals to ensure comprehensive and supportive care. You remain informed throughout your therapy journey. If you need support between sessions, our team helps guide you with scheduling, follow-ups, or documentation requests.<\/p>\n<h2>Our Counselling Environment<\/h2>\n<p>Your comfort and emotional safety matter. Our Oakville counselling space is designed to feel calm, private, and welcoming. After checking in, you meet your therapist in a confidential setting where open and respectful conversation is encouraged. <strong>You can expect:<\/strong><\/p>\n<ul>\n<li>A supportive and non-judgmental environment<\/li>\n<li>A professional and calming clinic setting<\/li>\n<li>Strict respect for privacy and confidentiality<\/li>\n<li>Clear communication throughout your sessions<\/li>\n<li>Practical strategies you can apply between visits<\/li>\n<\/ul>\n<p>If you feel nervous about starting counselling, let our team know when booking. If you require accessibility accommodations, please share your needs in advance so we can ensure a smooth and comfortable visit.<\/p>\n<h2>Online and Phone Appointment Booking<\/h2>\n<p>Scheduling your counselling session is straightforward. You may book online or contact our clinic by phone. <strong>Online booking is helpful if you want to:<\/strong><\/p>\n<ul>\n<li>Select a therapist<\/li>\n<li>Choose an appointment type<\/li>\n<li>Pick a date and time that suits your schedule<\/li>\n<li>Receive booking confirmation by email<\/li>\n<\/ul>\n<p><strong>Phone booking is ideal if you need assistance with:<\/strong><\/p>\n<ul>\n<li>Choosing the right counselling service<\/li>\n<li>Finding the earliest available appointment<\/li>\n<li>Understanding how to prepare for your session<\/li>\n<li>Clarifying clinic policies<\/li>\n<\/ul>\n<p>If you need to cancel or reschedule, please provide at least 24 hours\u2019 notice. Late cancellations or missed appointments may result in fees, which our team can explain clearly before booking.<\/p>\n<h2>Payments, Receipts, and Insurance Reimbursement<\/h2>\n<p>We aim to make payments and documentation simple and transparent. After your session, you receive an email receipt that can be submitted to your insurance provider if your plan includes coverage for mental health or counselling services. <strong>The process typically includes:<\/strong><\/p>\n<ul>\n<li>Booking your appointment<\/li>\n<li>Completing payment after the session<\/li>\n<li>Receiving an emailed receipt<\/li>\n<li>Submitting the receipt to your insurance provider<\/li>\n<li>Receiving reimbursement based on your plan<\/li>\n<\/ul>\n<p>Coverage varies by insurer and policy. Some plans require specific provider credentials or limit annual coverage amounts. Our receipts include the information most insurers request. If additional documentation is needed or you require a duplicate receipt, our administrative team is happy to assist. Before your first appointment, you may wish to confirm with your insurer:<\/p>\n<ul>\n<li>Whether counselling services are covered<\/li>\n<li>If a referral is required<\/li>\n<li>Your annual coverage maximum<\/li>\n<li>The reimbursement rate<\/li>\n<li>Coverage for virtual sessions, if applicable<\/li>\n<\/ul>\n<h2>Contact Us to Book Your First Counselling Appointment<\/h2>\n<p>Your initial counselling session lays the groundwork for meaningful progress. You and your therapist will explore your concerns, emotional experiences, goals, and what you hope to gain from therapy. Together, you will outline a clear direction and recommended next steps. To book your first appointment with Oakville Women\u2019s Mental Health Counselling Therapy, schedule online or contact our team by phone. If you are unsure which service is best for you, let us know your main concern and availability, and we will guide you to the appropriate therapist and session length. Before your first visit, consider preparing:<\/p>\n<ul>\n<li>A brief overview of your primary concerns<\/li>\n<li>Important life stressors or recent changes<\/li>\n<li>Previous counselling experiences, if any<\/li>\n<li>Your personal goals for the next few months<\/li>\n<\/ul>\n<p>If you have questions about booking, payments, or insurance paperwork, reach out anytime. Our team is here to provide clear guidance and help you feel supported from your very first step.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f1e1da elementor-widget elementor-widget-spacer\" data-id=\"6f1e1da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fd3489 hfe-nav-menu__align-center hfe-nav-menu__breakpoint-none hfe-submenu-icon-arrow hfe-submenu-animation-none hfe-link-redirect-child elementor-widget elementor-widget-navigation-menu\" data-id=\"5fd3489\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;padding_horizontal_menu_item&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;padding_horizontal_menu_item_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_horizontal_menu_item_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_vertical_menu_item&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;padding_vertical_menu_item_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_vertical_menu_item_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_row_space&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_row_space_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_row_space_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;dropdown_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;dropdown_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;dropdown_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;width_dropdown_item&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;220&quot;,&quot;sizes&quot;:[]},&quot;width_dropdown_item_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;width_dropdown_item_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_horizontal_dropdown_item&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_horizontal_dropdown_item_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_horizontal_dropdown_item_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_vertical_dropdown_item&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;padding_vertical_dropdown_item_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_vertical_dropdown_item_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;distance_from_menu&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;distance_from_menu_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;distance_from_menu_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_size&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_size_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_size_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"navigation-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"hfe-nav-menu hfe-layout-horizontal hfe-nav-menu-layout horizontal hfe-pointer__none\" data-layout=\"horizontal\">\n\t\t\t\t<div role=\"button\" class=\"hfe-nav-menu__toggle elementor-clickable\" tabindex=\"0\" aria-label=\"Menu Toggle\">\n\t\t\t\t\t<span class=\"screen-reader-text\">Menu<\/span>\n\t\t\t\t\t<div class=\"hfe-nav-menu-icon\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<nav class=\"hfe-nav-menu__layout-horizontal hfe-nav-menu__submenu-arrow\" data-toggle-icon=\"\" data-close-icon=\"\" data-full-width=\"\">\n\t\t\t\t\t<ul id=\"menu-1-5fd3489\" class=\"hfe-nav-menu\"><li id=\"menu-item-12318\" itemprop=\"name\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/womensmentalhealthcounselling.com\/oakville\/accessibility\/\" itemprop=\"url\" class=\"hfe-menu-item\">Accessibility<\/a><\/li>\n<li id=\"menu-item-11579\" itemprop=\"name\" class=\"menu-item menu-item-type-post_type menu-item-object-page current_page_parent parent hfe-creative-menu\"><a href=\"https:\/\/womensmentalhealthcounselling.com\/oakville\/blog-2\/\" itemprop=\"url\" class=\"hfe-menu-item\">Blog<\/a><\/li>\n<li id=\"menu-item-12319\" itemprop=\"name\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/womensmentalhealthcounselling.com\/oakville\/code-of-ethics\/\" itemprop=\"url\" class=\"hfe-menu-item\">Code of Ethics<\/a><\/li>\n<li id=\"menu-item-12320\" itemprop=\"name\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/womensmentalhealthcounselling.com\/oakville\/cookies-policy\/\" itemprop=\"url\" class=\"hfe-menu-item\">Cookies Policy<\/a><\/li>\n<li id=\"menu-item-12321\" itemprop=\"name\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/womensmentalhealthcounselling.com\/oakville\/customer-services\/\" itemprop=\"url\" class=\"hfe-menu-item\">Customer Services<\/a><\/li>\n<li id=\"menu-item-12322\" itemprop=\"name\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/womensmentalhealthcounselling.com\/oakville\/disclaimer\/\" itemprop=\"url\" class=\"hfe-menu-item\">Disclaimer<\/a><\/li>\n<li id=\"menu-item-12323\" itemprop=\"name\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/womensmentalhealthcounselling.com\/oakville\/personal-health-information-protection-act-phipa\/\" itemprop=\"url\" class=\"hfe-menu-item\">Personal Health Information Protection Act (PHIPA)<\/a><\/li>\n<li id=\"menu-item-12324\" itemprop=\"name\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/womensmentalhealthcounselling.com\/oakville\/privacy-policy\/\" itemprop=\"url\" class=\"hfe-menu-item\">Privacy Policy<\/a><\/li>\n<li id=\"menu-item-12325\" itemprop=\"name\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/womensmentalhealthcounselling.com\/oakville\/terms-and-conditions\/\" itemprop=\"url\" class=\"hfe-menu-item\">Terms and Conditions<\/a><\/li>\n<\/ul> \n\t\t\t\t<\/nav>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Services At Oakville Women\u2019s Mental Health Counselling Therapy, care&hellip;<\/p>\n<p> <a class=\"more-link\" href=\"https:\/\/womensmentalhealthcounselling.com\/oakville\/customer-services\/\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":6731,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-6820","page","type-page","status-publish","has-post-thumbnail"],"_links":{"self":[{"href":"https:\/\/womensmentalhealthcounselling.com\/oakville\/wp-json\/wp\/v2\/pages\/6820","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/womensmentalhealthcounselling.com\/oakville\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/womensmentalhealthcounselling.com\/oakville\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/womensmentalhealthcounselling.com\/oakville\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/womensmentalhealthcounselling.com\/oakville\/wp-json\/wp\/v2\/comments?post=6820"}],"version-history":[{"count":2,"href":"https:\/\/womensmentalhealthcounselling.com\/oakville\/wp-json\/wp\/v2\/pages\/6820\/revisions"}],"predecessor-version":[{"id":12845,"href":"https:\/\/womensmentalhealthcounselling.com\/oakville\/wp-json\/wp\/v2\/pages\/6820\/revisions\/12845"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/womensmentalhealthcounselling.com\/oakville\/wp-json\/wp\/v2\/media\/6731"}],"wp:attachment":[{"href":"https:\/\/womensmentalhealthcounselling.com\/oakville\/wp-json\/wp\/v2\/media?parent=6820"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/womensmentalhealthcounselling.com\/oakville\/wp-json\/wp\/v2\/categories?post=6820"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/womensmentalhealthcounselling.com\/oakville\/wp-json\/wp\/v2\/tags?post=6820"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}